Irrespective of the fact that the hosting service offered by the different companies is roughly identical, every provider has got a personalized platform with its own modifications and ways to accomplish particular operations. In cases like this, an enormous knowledge base will be really helpful both for persons with little to no prior experience and for technically savvy users who will sooner or later find out how certain operations are performed, but will lose valuable time in the process. The purpose of such a knowledge base is to help make the hosting service quick and simple to use, sparing users lots of time and energy. The end result is more content customers, since they can easily find the info they are looking for, and substantially less work for the technical support staff, because usually the majority of the inquiries and difficulties that customers have are already listed in the knowledge base. In case the articles themselves are professionally written and cover more topics, you will be able to learn more not only about your account, but also about the web hosting service as a whole.
Extensive Online Documentation in Shared Web Hosting
All shared web hosting that we are offering feature an in-depth knowledge base where you can find everything you need to know in regard to your hosting account. Irrespective of whether you would like to create a new database, to redirect a domain by means of an .htaccess configuration file or to create an e-mail account on your PC or cellular phone, you can simply read our step-by-step help articles and all the information that you need will be there. When you visit a specific section of the Hepsia hosting Control Panel, you’ll see articles that are relevant to the features that you can access through it. If you prefer to see the entire collection of articles and get informed about all the features that Hepsia is offering, or simply to read general information about the hosting service, you can explore the whole knowledge base, which can be accessed through the Help menu in your Control Panel. We have tried our best to encompass any complication that you might possibly face, but in case you don’t find the info that you are looking for, you can always contact us, as our client support team members are at your disposal around the clock.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which comes with our semi-dedicated servers, will allow you to access the thorough online support documentation that we have prepared for you. The articles themselves offer general information on our services, educative tutorials about the different features that you can make use of, plus troubleshooting guidelines that can help you solve common issues that you may stumble upon. The topics that we’ve covered encompass practically everything, from uncomplicated things such as how to host a new domain in the account, to more complex ones such as which SSH commands can be executed on the semi-dedicated servers. Articles that are dedicated to the features of a specific section of the Control Panel will always be available in the right corner of the page that you’re on, whilst the complete article collection is accessible through the all-inclusive Help section.