Other than having more resources, a reason why you may get your own hosting server and use it instead of a shared hosting plan is that you can install and run a wide selection of software. With a shared account, you can use programs, that don't need root access and are not installed server-side, so when you need certain software for your Internet sites, you cannot install it on a shared server. This is not the case with a hosting server of your own where you are able to install anything you would like. The downside is that you may not have much experience and taking care of your own hosting server is more complicated that managing a shared Internet hosting account in which the service provider takes care of most things. This is why we offer another service for our server packages called Installation & Troubleshooting and you can take full advantage of it any time you experience any problems with the management of your machine.
Installation and Troubleshooting in VPS Servers
You are able to add the upgrade with a few mouse clicks whenever you need it and irrespective of the VPS servers package deal you have selected. This may be done either during the order procedure in case you think that you'll require support from the very beginning or later on from the virtual private server billing CP if you have problems with any program on the machine. Our skilled administrators can easily set up or troubleshoot any app for you in a very timely matter. The Installation & Troubleshooting upgrade includes an hour of custom work and you'll be able to use it whenever you want. Most tasks take less than that, thus the remaining time will be available for the future and you shall be able to see it inside the billing CP at any time. You'll be able to use the upgrade as a separate service or on top of the thirty minutes of custom work that are an element of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated servers and if you add it, our knowledgeable admins shall be able to help you with anything on your server. This includes setting up any third-party software which you may want to use on the machine and troubleshooting any script that functions badly or doesn't run at all. Our upgrade comes with one hour of work and in the event that a particular task isn't very time-consuming, we will add the remaining time to your account. You shall be able to check out how many minutes are left in your billing CP and use them anytime you need help again. The Installation & Troubleshooting upgrade can be ordered at any time, so in case you require something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you need help afterwards, you can add it from the server billing area. Thirty minutes of custom work are provided with our Managed Services pack as well, but in case you require more work to be carried out on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs shall be installed and set up in the best feasible way.