Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • In the Online Control Panel you can find a comprehensive Help section featuring a multitude of help articles and frequently asked questions. They are compiled by our support team of professional techs. Simply fill in your question and our clever system will provide you with the most suitable answer.

  • Top quality support service
  • Tutorial Video Clips

  • If you prefer to see how an action is executed or how an issue is settled, instead of just reading about it, then check out our collection of how–to video tutorials. They cover a lot of different issues and will help you quickly understand how to work with the Online Control Panel.

  • Intuitive help center
  • A 60–Minute Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 customer service and feature a one–hour support ticket response time guarantee. Our seasoned techs will be available 24/7/365 and will solve any issue that you could possibly come across within maximum sixty minutes after the technical support ticket submission. In the majority of instances, a reply will be provided to you in less than 20 minutes.