Support Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Resolution Guarantee

  • Our crew of techs will try their best to reply to your assistance requests within about 1 hour. If, however, the situation you have come across requires the assistance of our Admin =Department,= we will send the ticket to the administrator on shift and will write a note to tell you.

  • Top quality support service
  • Top–class Tech Support Service

  • We will be working for you around the clock to offer you useful information and tech support as well as to help you with any difficulty that you could run into as you are organizing your virtual server. We’re able to help you with all pre–configured software applications, such as your OS, server administration panel (dependent upon the VPS type) and the Online Control Panel created entirely by our company.

  • Intuitive help center
  • An Educational Help Zone

  • Each part of the Online Control Panel that is offered free of cost with your VPS gives an integrated knowledge base. You will find a range of thorough how–to posts and an array of step–by–step video classes that show all the general web site maintenance duties. You can obtain them by clicking on the Help or Video control keys in the upper right side of each Control Panel section.